I've done an install today and after testing the end customer MOH. He says me that he prefers using the default audio file.
Is there a way to download it or restore it ?
Solved! Go to Solution.
Is there any way to use different MOH for different IVR profiles?
Some find the MOH distracting when they are the first to join
and there is a long delay before anyone else joins.
Also, it would be good to have some different music
choices for different customers. I just created a
silence.wav file for those distracted, but I am sure
that others will complain.
Can I ask how you downloaded those files from the RMX?
I would like to do the same but for the welcome slides.