RMX1500 Hard Drive Faulty

Occasional Contributor

RMX1500 Hard Drive Faulty

Hello, I found that my RMX1500 can not complete its boot process because the hard drive was faulty.

Is there any way to replace / reinstall its HDD?

Thanks in advance

Message 1 of 2
Poly Ashish
Polycom Employee & Community Manager

Re: RMX1500 Hard Drive Faulty


Hello @AlexGood 

Welcome back to the Poly Community.

Unfortunately, there is no way to reinstall/replace the faulty HDD in RMX 1500. you need to replace the entire RMX 1500 device for this issue.




Best Regards,
Ashish Naruka

Please ensure you always check the FAQ's.

Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.

Message 2 of 2