RMX 2000 ver 7.2.2 use full video port for SIP audio only call

[Burt_Kloppers]

Hi,

I am having an issue when dialling into a RMX 2000 as a SIP voice participant it uses a full video port. All my profiles are correct as when I open the properties of the active SIP voice participant the voice only setting is ticked and it also only shows that G.711 is used and no other video protocol. The call is also 64kb.

If I configure the bridge with only audio ports and 0 video ports it then uses an audio port, but as soon as you add video ports it uses a full video port.

Is this a known bug that will be fixed with a software upgrade or do a need to activate some flag.

[YashPal]

normal audio call is working fine.have you assined audio port to audio partcipante joining for call? Regards Yash Pal

[Burt_Kloppers · Accepted solution]

This was resolved by upgrading to any later software build.