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RMX 2000 strange question about total numberf of CP resources

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drifter
Frequent Advisor

RMX 2000 strange question about total numberf of CP resources

 RMX 2000 V72.0.96 25CIF ,See the Attachments.

 

The question is :total numberf of CP resources {25} is different to Port Usage {27},no audio occupy any Port.

 

And ,RMX 2000 shows major error:unit no responding.but RMX 2000 can make a conference,it seems ok.

 

I think there is someting wrong with MPMx Crad.

 

Please give some advices.thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Alki
Polycom Employee

Re: RMX 2000 strange question about total numberf of CP resources

Drifter,

 

Those alarms are in the full faults log, not the active alarms, so they just indicate that there were some DSP crashes at some point in the past. If you double click on your MPMx-S card in the hardware monitor you should see the current unit statuses.

 

You should have 20 units, and they should all say "No" in the "Faulty" column. If any of them show faulty status, you may need to perform a board recovery (same procedure as the one in that document I linked in your other thread).

 

If they do show normal status, then go to Setup --> Video/Voice Port Configuration. Verify that you are set to "Flexible Resource Capacity." If you are set to Fixed, then you may not have all of your video ports allocated to CIF. If you, for exampe, had 21 ports allocated to CIF, and 6 ports allocated to 4CIF, then your total ports would be 27. But since 4CIF ports count as 1.5 resources, your resource utilization would be 30 resources (which is the full ammount usable on an MPMx-S card).

 

Here is an exampe of the same thing on an RMX with an MPMx-D card (60 resources):

 

RMXresources.jpg

 

In this case, my bridge shows 57 resources, even though all 60 of resources are in use, because I have hard-set some of them for a higher resolution. If the same bridge were set to flexible resource allocation, it would show 60 video ports at all times.

 

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Message 2 of 3
2 REPLIES 2
Alki
Polycom Employee

Re: RMX 2000 strange question about total numberf of CP resources

Drifter,

 

Those alarms are in the full faults log, not the active alarms, so they just indicate that there were some DSP crashes at some point in the past. If you double click on your MPMx-S card in the hardware monitor you should see the current unit statuses.

 

You should have 20 units, and they should all say "No" in the "Faulty" column. If any of them show faulty status, you may need to perform a board recovery (same procedure as the one in that document I linked in your other thread).

 

If they do show normal status, then go to Setup --> Video/Voice Port Configuration. Verify that you are set to "Flexible Resource Capacity." If you are set to Fixed, then you may not have all of your video ports allocated to CIF. If you, for exampe, had 21 ports allocated to CIF, and 6 ports allocated to 4CIF, then your total ports would be 27. But since 4CIF ports count as 1.5 resources, your resource utilization would be 30 resources (which is the full ammount usable on an MPMx-S card).

 

Here is an exampe of the same thing on an RMX with an MPMx-D card (60 resources):

 

RMXresources.jpg

 

In this case, my bridge shows 57 resources, even though all 60 of resources are in use, because I have hard-set some of them for a higher resolution. If the same bridge were set to flexible resource allocation, it would show 60 video ports at all times.

 

Message 2 of 3
drifter
Frequent Advisor

Re: RMX 2000 strange question about total numberf of CP resources

it is the active alarm  see attachment.

 

Maybe there are some DSP crashes , I will perform a board recovery .

 

Alki,

you help me a lot,Thank you.