Polyom HDX and Lync Integration questions

Anonymous · ‎12-12-2013

Hi All,

I have several HDX devices throughout our Enterprise. We have now started to test Lync 2013 and obviously the question that is being asked is " Well how can we integrate this (Lync) into our existing Polycom HDX conference infrastructure and allow users to dial in to a conference room etc?"

I am reading lots of documents about Polycom CMA and DMA. Are these required to integrate Lync with Polycom HDX systems?

What about the RMX, why would I need one?

SteffenBaierUK · ‎12-12-2013

Hello OrinA,

welcome to the Polycom Community.

Using a HDX with LYNC 2013 will require a RTV license.

I would suggest you check the Polycom Unified Communications Deployment Guide for Microsoft Environments => here <= and in addition work with a Polycom reseller and/or Polycom Sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎12-14-2013

RTV is not required in point to point call,only need in multiparty call

http://grahammw.wordpress.com/2011/09/02/integrating-the-polycom-rmx-with-microsoft-lync-2010-server... see this blog which help you to get register RMX with Lync server.

BR

Yash Pal

SteffenBaierUK · ‎12-14-2013

Hello YashPal,

could you please check your reply before posting?

The original poster does not have an RMX but he does use LYNC 2013.

They have got HDX's already and in a LYNC 2013 Infrastructure using the HDX requires a RTV license.

This is explained in the Polycom Unified Communications Deployment Guide for Microsoft Environments => here <=:

Installing the RTV Option Key on your HDX System

Without an RTV option key, your HDX system uses H.263 and CIF resolution. If you want to support video graphics array (VGA), high-definition 720p video, or Lync multi-party calling, on your HDX system, you will need to purchase and install an RTV option key before configuring your HDX system.

Polycom HDX systems now support all RTV video resolutions for peer-to-peer Lync video calls and multi-party video conferences that you host on the Lync Audio video AVMCU. You will need to obtain the RTV option key

LYNC 2010 supported H263
LYNC 2013 only supports Microsofts proprietary RTV H264

Best regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

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