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MGC 50 Shows major error"BAD_FILE "

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drifter
Frequent Advisor

MGC 50 Shows major error"BAD_FILE "

Time:Oct 08, 2011  12:34:56 PM  

Category: FILE 

Level : MAJOR_ERROR      

Code: BAD_FILE               

Description: File Type: RESERVATION DATABASE  FILE: rsrv7        

 

It casuse i can't log on the server with correct username and password,it keeps connectting .   After resetting the server ,it is ok.

 

What case the problem?             

 

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Alki
Polycom Employee

Re: MGC 50 Shows major error"BAD_FILE "

Drifter,

 

The rsrv7 file is a reservation file in the bin directory of the MGC operating system (either PSOS or XP depending on your controller). If it was just a one-time occurance, I wouldn't worry about it. If it is happening regularly, then I would recommend calling in to PGS so one of our techs can RDP into your MGC and delete the offending file from the bin directory.

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Alki
Polycom Employee

Re: MGC 50 Shows major error"BAD_FILE "

Drifter,

 

The rsrv7 file is a reservation file in the bin directory of the MGC operating system (either PSOS or XP depending on your controller). If it was just a one-time occurance, I wouldn't worry about it. If it is happening regularly, then I would recommend calling in to PGS so one of our techs can RDP into your MGC and delete the offending file from the bin directory.

Message 2 of 2