• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

MGC-50, MCU Version 6.12.1, MCMS Version 6.12.660, MGC Manager 6.02.00. Running an H.323 conference between two points. One on inside card, one on outside card. Connection on inside card keeps saying Faulty Connection, r-video sync. Picture on unit goes from perfect to pixalated, then shrinks down, and disappears. Then repeats. Far end is seeing similar. Far end (outside card) is going across public Internet, no faulty connection. A check on routers and switches in path of inside connection shows no errors. Port on switch for inside unit (Tandberg MXP-550) is set for full duplex, 100 MB.  Only about 1.2M of T1 being used.  What is causing error and how do we fix it?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.