unfortunately i lost my usb flash drive for my rpcs1830 server.
and i tried to build a new usb flash drive manually.
I got 2Gb flash drive has been formatted to FAT32 and unzipped archive(usb_v.8.4) I put into the root of flash drive.
Fail. CS1830 doesnt see the flash drive, so i am not able to change default server ip addresses.
Whats wrong?What i do wrong?
I fixed it.
USB_V8.4 archive was damaged. So previous release is working fine.
is this a damaged file on the Poly end? If yes do you have the link?
If official support is required please check how to phone or open a case here----------------
I downloaded the archive from https://support.polycom.com/content/support/north-america/usa/en/support/network/collaboration-confe...
I suppose the archive USB-8.4 - zip file of USB stick shipped with the RPCS 1800 system is damaged. May be i wrong. Check it.