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We have a RMX 2000 and tandberg. Whenever i connect LAN and WAN calls together via RMX, then end location could hav our view and everythng. But on our location its a blank screen. Means we are not getting any video,only audio is received. I have upgrade both the systems also. But problem remains same..Its a request to guide asap plz.. Thanx. . 

Anuj

1 REPLY 1
HP Recommended

What version of the RMX code are you running?

 

What version is the model and firmware version of your Tandberg codec?

 

What bitrate is the video connecting at?

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