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When can I use voice assistant ( Alexa)on Plantronics 5200 to do skype calling?

brian12392
Occasional Visitor

When can I use voice assistant ( Alexa)on Plantronics 5200 to do skype calling?

for example , after pressing the Alexa button, I say " call ..XXX on Skype" ,  then call is automatically made, in this way,  I won't need to manually take out my phone and manually call someone on Skype, this call will be made automatically right after I say " Call XXX on Skype", 

when will this become a feature on Plantronics 5200 headset? 

 

After all, calling someone on Skype by using only voice command has always been supported by Alexa on Amazon Alexa devices like Echo dot, Echo show, Echo plus, speaker, etc...  

 

Why is this feature NOT AVAILABLE WITH PLANTRONICS 5200?? 

 

 

 

 

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: When can I use voice assistant ( Alexa)on Plantronics 5200 to do skype calling?

Hello @brian12392 ,

 

Welcome to the Poly Community.

 

Is the product advertised to have such features?

 

The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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