• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I've recently started using Voyager Focus UC headphones paired with BT700.

 

(Firmware v.713)

 

The headset worked fine for a few days but now has a series of intermittent faults.

 

I've had a few challenges with either no volume coming through the headset and just a clicking noise when Bluetooth is turned on, or the microphone working and no volume coming through the headset.

 

That seems to have resolved itself but there is a further problem - when ANC is turned on I get a 'screaming' feedback in my ear.  If I turn ANC off it goes, but no sound comes through the left ear.

 

Has anyone experienced this fault or can provide feedback as to how it could be resolved.

1 REPLY 1
HP Recommended

Hello @Barry1 

 

Welcome back to Poly Community !!

 

This requires further investigation, hence we would suggest you open a support ticket with us.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.