I use the Voyager Focus 2 since months and i have an issue with it.
A week ago my usb dongle stays red and i can't take it back to that purple light that says the headset is well connected.
As I said the dongle is red and the Focus 2 is connected but the sound quality is pretty bad.
I've already reinstall Poly Lens / reset all parameters.
When the headset is in bluetooth mode on my computer or Phone there is no issue.
Someone has see this problem on their Headset ?
Thank You for your Help and sorry for the bad english.