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Poly Voyager Focus 2 freezes all audio programs

SteffenBaierUK
Polycom Employee & Community Manager

Re: Poly Voyager Focus 2 freezes all audio programs

Hello @Webtramp  and all others,

 

this community forum is not connected to our support organisation and al Poly employees in this community are just volunteers.

 

If you require an update in a timely manner please work with our official support organisation.

 

Best Regards

 

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 11 of 12
Poly Farhan
Polycom Employee & Community Manager

Re: Poly Voyager Focus 2 freezes all audio programs

Hello everyone, 

 

The workaround shared by my colleague should help in improving the situation. 

 

In case you need further assistance, please raise a ticket with our official support Team.  

 

Regards,

Farhan Siddiqui
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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Message 12 of 12