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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hey all,

 

The Plantronics Hub notified me of an update last night, I performed said update, today my audio quality is rough. The audio on my end is a bit staticy. For those on the other side, they're stating I sound very tinny and distanced.

 

It appears you can manually apply firmware to the devices; however, I'm not finding where I can download older versions.

 

Any thoughts? I'm on the phone 6+ hours a day, need to resolve this ASAP!

 

Thanks!

1 REPLY 1
HP Recommended

Hello @adambean ,

 

Welcome to the Poly Community.

 

Please get this into our support organisation

 

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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