I have 2 devices, Voyager Focus 2 / BT700 on my PC and my Android mobile phone. I's been working fine for a while but I now get no sound on the PC after using the mobile, need to toggle power on the Focus 2 to get sound back. Firmware is up to date. Tried repairing mobile, resetting/repairing BT700, problem still remains. Do I need to replace the Focus 2?
I also had this issue a few months back. I was not able to connect to multiple devices at once. I tried factory resetting the Focus 2 with no such luck of it working. I had to RMA the headset and get a replacement from Poly.