My Plantronics 5200 randomly disconnects Since Upgrading to Samsung UI version 4
I recently upgraded my Samsung Galaxy Note 4+ to Samsung UI Version 4 (Andriod 12. Since the upgrade the headset will randomly disconnects and then reconnects ,seconds later, to the phone. Both are within 3 feet of each other.
We are not aware of this behavior on Samsung phone/s with Voyager 5200 series. Basic thing to isolate the issue will be to first test your headset with another smartphone to see if this is generic issue or just limited with your Samsung device? Once this is verified then contact our technical support team to get further assistance on this matter hence we suggest you to log a ticket for this.
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