Microphone Volume - Voyager Free 60

Occasional Visitor

Microphone Volume - Voyager Free 60

I just received my new headphones and on my initial calls I am being told that I am VERY quiet.  I cannot seem to find anything in setting to increase the microphone gain.  Anybody know how to do this?  I am not a quiet person so it is definitely not my voice.  Thanks!

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Polycom Employee & Community Manager

Re: Microphone Volume - Voyager Free 60

Hello @WRPYYC ,


Welcome to the Poly Community.

What orientation do you have these in your ear? Down towards your body or at an angle towards your mouth?


The best and quickest way forward is to contact our Support organization as the community is run by volunteers only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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