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‎12-26-2022 12:36 PM

HP Recommended

Hi. The "PLT Hub" app on Android has the BackTrack feature to help you find your lost headset. See this help center article for reference:
https://support.poly.com/support/s/article/Find-MyHeadset-App-How-to-Find-Your-Headset

 

However, it doesn't help because the app needs the "Allow all the time" location permission, instead of just "Allow only while using the app". The former is not available for users to select. It needs to be specifically added as an option by the app developer (i.e., Poly). The "Allow only while using the app" option is not useful because users are not in that app most days. See this video for more information:
https://www.youtube.com/watch?v=IFKsBpblYKw

 

What will it take for Poly to make and push this update to the Hub app? Thanks.

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