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I have a Dell WL7022 headset (VOYAGER FOCUS UC) and connected it initially with the Bluetooth dongle (Dell BT100) to my Dell PC.

My Polylens app detected the headset fine.

But as my PC has Bleutooth functionality and I need my USB port for other devices, I've paired my headset directly to my PC without the dongle.

But now my headset is marked offline in Polylens.

Any way to get it visible on Polylens without the Bluetooth dongle?

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