Change "active" speaker device based on whether headset is on and/or on charging stand

Dan400Man
Occasional Visitor

Change "active" speaker device based on whether headset is on and/or on charging stand

I would like to know if it would be possible to have the Windows' "Selected playback device" automatically set the device to my headset when I put it on my head.  And, vice versa, to have the Windows' "Selected playback device" automatically set the device back to the laptop speakers when I remove the headset from my head.  I can tell the headset knows when I put it on because the ANR kicks in within two seconds of putting my headset on.

 

Without this feature, I need to remember to change the "Selected playback device" every time I remove or put on my headset, which occurs numerous times throughout my day.  If this feature does not exist, would it be possible for Poly to enhance the firmware/software to do this?  Is this forum the proper place to request product enhancements?

 

SN:228D1C BA D1
DESCRIPTION: VOYAGER FOCUS UC BT HEADSET,B825-M,WW

(Software: 711)
Mode ID: B825

BT600 USB adapter (Software: 2120)

Message 1 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Change "active" speaker device based on whether headset is on and/or on charging stand

Hello @Dan400Man ,

 

Welcome to the Poly Community.

 

I just added the below to our FAQ:

 

Question: How can I request a change to current Hardware or Software or request a new or changed functionality?
Answer: Please check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

 

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2