BT600 USB not lighting up/Unable to pair with Voyager Focus

Hitesh Kumar
Occasional Visitor

BT600 USB not lighting up/Unable to pair with Voyager Focus

Hi,

 

When I plug my BT600 USB into my PC, I can see Plantronics BT600 under my bluetooth devices but there is no light flashing/blinking in my USB dongle and I am unable to pair with my Voyager focus headset. Anyone facing the same issue? can help me on this.

 

Thanks.

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1 REPLY 1
Poly Mukesh
Polycom Employee & Moderator

Re: BT600 USB not lighting up/Unable to pair with Voyager Focus

Hello @Hitesh Kumar 

 

Welcome to Poly Community !!

 

The fix for this issue is to put the BT600 into pairing mode.

 

To do so, press and hold the little pinhole on the dongle until it starts to flash red/blue continuously. Put the headset into pairing mode and wait until the LED on the BT600 goes solid blue, and the OS should start to install the drivers.

If the issue still appears, contact our Technical Assistance Center.

 

Best Regards,
Mukesh Kumar

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